Passenger Diaries, Lucerne

4.4
#8 of 24 in Tours in Lucerne
Photography Tour · Walking tour
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Passenger Diaries continues to offer exclusive, customized private tours in Lake Lucerne, Jungfrau, Bern Oberland Region, and Ticino. The operator can provide photo, walking, hiking, culinary, and cultural tours all over the Swiss Alps. They can also tailor your Swiss adventure to include the best wines or visits to preserved castles with great vistas. The personalized service focuses on private and small groups. This is a flexible way to experience the region with your own knowledgable guide. Please go to the website to see all available options or to contact the operator directly with questions or requests for special trips. Make Passenger Diaries a centerpiece of your Lucerne vacation itinerary, and find what else is worth visiting using our Lucerne itinerary builder.
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Passenger Diaries reviews

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TripAdvisor traveler rating
TripAdvisor traveler rating 5.0
179 reviews
Google
4.0
TripAdvisor
  • Luis gave us a half-day tour of Lucerne including a boat tour, city walking tour and a private chocolate tasting. He is an excellent guide and sees to your every need. He is very enthusiastic and... 
    Luis gave us a half-day tour of Lucerne including a boat tour, city walking tour and a private chocolate tasting. He is an excellent guide and sees to your every need. He is very enthusiastic and...  more »
  • My daughter's boyfriend wanted to surprise her while we were on a family trip to Switzerland and propose to her (He was not traveling with us, so his very presence was a surprise to her). Obviously.....  more
    My daughter's boyfriend wanted to surprise her while we were on a family trip to Switzerland and propose to her (He was not traveling with us, so his very presence was a surprise to her). Obviously.....  more »
Google
  • We did the chocolate, wine, and cheese tour with Luis. We had a wonderful time. Luis was very informative, and attentive. We not only enjoyed the cheese, wine, and chocolates, we also learned a lot about the history of Lucerne. It was an afternoon well spent!
  • Email response is slow to nonexistent, and inquiries were repeatedly ignored, so I couldn't book at all. I tried booking an early October 2022 tour directly through their website in August 2022 by filling out the contact form and emailing, and did not receive a response for over a week. So I then booked through a 3rd party reservation site and received a response from the owner asking that I cancel my reservation on the 3rd party site and contact the owner directly as my travel date got closer. I immediately responded back (within an hour) asking when I should email again, and another nine days passed without a response until he finally responded saying that he was fully booked that week and couldn't schedule my request. I again immediately responded (also within the hour) and offered an alternate date, and again, no response. The rave reviews from people who were able to arrange a tour with Passenger Diaries may be justified, but I couldn't even get any kind of meaningful communication started to book a tour.

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