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Trip Planner:   Caribbean  /  St. Maarten-St. Martin  /  Saint-Martin  /  Marigot  /  Jet Paradise

Jet Paradise, Marigot

4.9
#1 of 10 in Tours in Marigot
Adrenaline / Extreme Tour · Water Sport
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Jet Paradise reviews

Rate this attraction
TripAdvisor traveler rating
TripAdvisor traveler rating 5.0
301 reviews
Google
4.9
TripAdvisor
  • Great fun with Jet Paradise! Eli and Rom were helpful and did a great job getting us around the island! 
    Great fun with Jet Paradise! Eli and Rom were helpful and did a great job getting us around the island!  more »
  • This was the most disorganized experience of my traveling life - and I have been to nearly 40 countries, so it’s saying something. I want to preface that I know Island life is more laid back but this....  more
    This was the most disorganized experience of my traveling life - and I have been to nearly 40 countries, so it’s saying something. I want to preface that I know Island life is more laid back but this....  more »
Google
  • Best price and jet ski experience probably on the whole island. Very friendly and fun staff. 1,5h sunset experience was a highlight of the trip with the champagne toast! Definitely doing that next year with GeGe as the tour guide 😊
  • DO NOT ...and I repeat DO NOT book through this guy!! If I could give zero, I would. Let's begin this journey with the communication shall we? My wife and I were on a cruise ship and could not be reached until we arrived in to St. Maarten. The owner tried to contact us but was able to reach us once we came in to port. We were told that our tour was being moved from the Dutch side to the French side. The cost was now $50.00 USD each way ($100 USD total) . The tour operator reimbursed us $149.98 CDN. Okay Now, let's get the tour itself. This tour was run by Jet Extreme, who Jet Paradise sent us to. Now, the horror 1st we arrive on the French side of the island and the tour guides don't look interested at all in our arrival. We do not speak French Now, no safety video, just sign here please. (I believe this is mandatory according to international maritime law) The tour guide addressed another couple in French and then gave us a quick over view. Our wonderful guide was not interested in anything other than have fun himself. He was leaving the tour company for a company in Miami and it showed. After smoking some pot on a vapor he took us out to seas that 5-8 ft, (this is not the tour operators fault because they don't control the weather). The guide was a good 1/2 mile from us at most times. My wife and I are experienced jet ski drivers but not familiar with the island. My wife fell of the jet ski and where was the guide??? ohh about a 1/2 mile away. It took him a while to get to her (about 3 minutes) . She couldn't reconnect the starter and was having difficulty with the seadoo . Again, the guide wanted to continue in the rough seas because he just wanted the thrill. He cared not for our safety and thank God my wife wasn't seriously injured. My advise, DO NOT book with this tour company!! Why? Because if he can't vet a reliable company that cares about tourists, what does that say for him? Avoid this place for your own health and safety. I rarely give a bad review but this was the bottom of the barrel!!!!! **REVISED** Whether it is Jet Extreme or Jet Paradise, YOU SIR are responsible as YOU are booking us. As I explained to YOU, we were on a cruise ship with no way of communicating for 3 days. That is why I was blindsided when we arrived in port. YOU believe that JET EXTREME is a good company. Have you spent much time with them? Have you vetted them? NO? YOU CONTRADICT YOURSELF. YOU are quoted as saying in your rebuttal "We were not able to operate because we were waiting for administration paperwork including insurances." THAT Is proof that you have no business operating and I hope people at TripAdvisor/ Viator and Google are aware of this. So I booked with you on November 7th via Viator and was sent to JET EXTREME on November 29th. In that case, YOU knew at time of booking that you wouldn't take us. So why did you do it? We did not wait because the tour operator brought us in early. We were told to wait for an HOUR for transportation. You state that you refunded us. Yes.. $149.00 CDN that cost $100.00 USD to get back and forth from JET EXTREME to the Cruise Port. YOUR DRIVER would have charged us $25.00 USD each way IF we would have gone to JET PARADISE. ****Refund ALL***** of the amount and then we will discuss if you want via phone call. JET EXTREME told us in broken English that you have been doing this over 2 months. Who's telling the truth??? I wonder Kevin.. I really wonder

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