Under The Tuscan Sun Tours, Florence

I had very unpleasant cooperation with this company. I work in the Incentive House - MICE business. I expect from the local partner on the spot respect, flexibility, honesty and manners. That way business goes smoothly. However, the owner of this business is extremely rude. I believe the owner has a bipolar disorder or schizophrenia - anyway mental disorder. He acted very weird - as" driver" he was very nice - and all changes wasn't a problem at all, as the owner of the company he was extremely rude and talking like crazy person... I work for a pretty long time in this business and it never happened to me before. For ex. I was explaining very clearly my thought, in the middle I was interrupted, yelled at , and I was told to "stop talking and listen"... This is NOT how you do good business. The owner speaks very, very weak English and doesn't understand a lot from longer conversations. The company still owes us money for some transfers that were suppose to be arranged and they weren't... Very unprofessional business... If you plan to use their service, be sure that whatever you arrange in advance is untouchable. You pay upfront whole amount and then you wait for what could go wrong... Definitely not a professional incentive service!

Simona was excellent she drove us to Florence And Luca told us places to see that we would never have found it was a great trip